Last updated: 11 June 2026 · Effective immediately upon account registration. 21+ Only
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and zpay88 ("zpay88", "we", "us", "the Platform") in connection with your use of the zpay88 website at zpay88.app and all associated services, products, and content (collectively, the "Services").
By creating an account, making a deposit, placing a wager, or otherwise accessing any part of the zpay88 platform, you unconditionally accept and agree to be bound by these Terms in their entirety. These Terms apply in addition to any specific rules applicable to individual games, promotions, or payment methods offered on the platform, which are incorporated by reference herein.
zpay88 reserves the right to amend these Terms at any time. Continued use of the Services following notification of any amendment constitutes your acceptance of the revised Terms.
To be eligible to register and use the zpay88 Services, you must satisfy all of the following conditions at all times:
zpay88 reserves the right to require documentary proof of age, identity, and address at any time, and to suspend or close any account where eligibility cannot be satisfactorily verified. Any winnings accrued on an ineligible account shall be forfeited.
Each individual may hold only one registered account on the zpay88 platform. The creation of multiple accounts by the same individual is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances therein.
During the registration process and at any subsequent point, zpay88 may require you to complete identity verification ("Know Your Customer" or "KYC") procedures. These procedures may include, but are not limited to, submission of:
zpay88 may restrict deposits, withdrawals, or gameplay pending satisfactory completion of KYC verification. You are responsible for maintaining the security of your account credentials. zpay88 accepts no liability for losses resulting from unauthorised access to your account where such access results from your failure to maintain the confidentiality of your login details.
All financial transactions on the zpay88 platform are denominated in Malaysian Ringgit (MYR). zpay88 accepts deposits via approved payment methods including Touch n Go eWallet, Boost, Maybank online banking, CIMB, Public Bank, and cryptocurrency where indicated. Minimum and maximum transaction limits apply per payment method and are displayed at the point of transaction.
Deposits are credited to your zpay88 account balance promptly upon successful processing by the relevant payment provider. zpay88 does not accept third-party deposits — the payment method used for deposits must belong to and be in the name of the registered account holder.
Withdrawal requests are processed subject to completed KYC verification and satisfaction of any applicable bonus wagering requirements. zpay88 targets withdrawal processing within 30 minutes for verified accounts, though processing times may vary depending on the payment method and external provider timelines. zpay88 reserves the right to conduct enhanced due diligence on withdrawal requests, which may result in processing delays.
zpay88 shall not be liable for any delays, losses, or errors arising from the actions or omissions of third-party payment providers.
All bonuses, free spins, cashback offers, and other promotional incentives ("Bonuses") offered by zpay88 are subject to the specific terms and conditions attached to each promotion. By claiming any Bonus, you agree to the applicable promotional terms, which form part of these Terms.
General Bonus conditions include:
All games available on the zpay88 platform are governed by the individual game rules provided by the respective game supplier. By participating in any game, you acknowledge that you have read and understood the applicable game rules.
All wagers placed on the zpay88 platform are final and cannot be cancelled or amended once confirmed. In the event of a system error, disconnection, or technical malfunction during gameplay, zpay88 will use reasonable endeavours to resolve the situation in accordance with its technical records. zpay88's decision in respect of any disputed gameplay outcome shall be final and binding.
Where a game is offered with a stated Return to Player ("RTP") percentage, that figure represents the theoretical long-term statistical return across a large number of rounds and does not guarantee any individual player's outcomes in any particular session.
The following conduct is strictly prohibited on the zpay88 platform and may result in immediate account suspension or closure, forfeiture of all balances, and referral to relevant authorities:
zpay88 provides the following responsible gaming tools, accessible from your account settings at any time:
If you are concerned about your gambling habits or those of someone you know, zpay88 encourages seeking assistance from qualified organisations. zpay88 also reserves the right to proactively contact players whose behaviour patterns suggest potential harm and to apply responsible gaming measures to their accounts where appropriate.
For full details, please refer to the zpay88 Responsible Gaming page.
All content on the zpay88 platform — including but not limited to software, text, graphics, logos, icons, images, audio clips, data compilations, and game content — is the property of zpay88 or its content suppliers and is protected by applicable intellectual property laws. No part of the platform may be reproduced, distributed, transmitted, modified, adapted, published, or otherwise exploited in any form without the prior written consent of zpay88.
zpay88 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes in accordance with these Terms.
To the maximum extent permitted by applicable law, zpay88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Services, including but not limited to loss of profits, loss of data, or loss of goodwill.
zpay88's total aggregate liability to you in connection with any claim arising from your use of the Services shall not exceed the net deposits made by you to zpay88 in the 12 months immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude zpay88's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.
The zpay88 platform is provided on an "as is" and "as available" basis. zpay88 makes no warranty that the platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
zpay88 reserves the right to suspend or terminate your account at any time and for any reason, including but not limited to breach of these Terms, suspected fraudulent activity, failure to complete KYC verification, or regulatory requirements. Upon termination, any real money balance remaining in your account (excluding bonus funds subject to forfeiture) will be returned to you via your verified payment method, subject to completion of applicable checks.
You may close your account at any time by contacting zpay88 customer support. Account closure does not release you from any obligations or liabilities accrued prior to closure.
These Terms shall be governed by and construed in accordance with applicable international gaming regulatory frameworks and the laws of the jurisdiction under which zpay88 holds its operating licence. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts or arbitration bodies of the relevant licensing jurisdiction.
In the event of a complaint or dispute regarding the outcome of a game or transaction, you should contact zpay88 customer support in the first instance. zpay88 will endeavour to resolve all complaints within 14 business days of receipt. If the matter cannot be resolved through internal procedures, it may be escalated to the relevant regulatory body or alternative dispute resolution ("ADR") entity.
zpay88 reserves the right to modify, update, or replace these Terms at any time. When material changes are made, zpay88 will provide notice via the platform, by email to your registered address, or through other reasonable means. The date of the most recent revision is indicated at the top of this page. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
It is your responsibility to review these Terms periodically. If you do not agree to the revised Terms, you must cease using the Services immediately and may close your account.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any other aspect of the zpay88 platform, please contact our support team:
All zpay88 games are independently audited. Stated RTPs and RNG systems are verified by third-party testing labs — not self-reported figures.
Your MYR balance is held separately from zpay88 operating accounts. Your funds are protected and always accessible for withdrawal.
Every session on zpay88 is protected by bank-grade encryption. Your personal data and financial information are secure at all times.
Real people, available around the clock. zpay88 support connects you to a live agent in under 2 minutes — every day, including Malaysian public holidays.
These Terms exist to protect you as much as us. Once you've read them and are comfortable, join thousands of Malaysian players already enjoying zpay88 — fair games, fast MYR payouts, live casino, and a full sportsbook.
21+ Please play responsibly. Gambling involves financial risk.